The website unomismo.gr includes the online store of the company unomismo.gr (hereinafter the Company) based in the Municipality of Agia Varvara with TIN 9999999999, email address info@unomismo.gr and service phone 2106778565

Unomismo.gr offers the possibility of buying (out of store) products, provided that you fully accept these terms and conditions which you are invited to study carefully.

1. Product Presentation: Brand Name, Photos, Descriptions

The products are presented in the online store using part or all of the following elements: Brand Name, Description, Manufacturer Name, Photo, etc. while they are classified in categories for easy finding in the online catalog. In case the user wishes to be informed in more detail about the products or their exact features, please contact our company in order to be guided in the search for the information he wishes.

2. Order: Submission, Receipt and Execution

2.1. Submit an online order

The order of the products is submitted through the completion and sending of the special Order Form that exists in the online store "Send Order". Sending an order is equivalent to a statement of knowledge and full and unconditional acceptance by the customer of all the Terms and Conditions of Purchase, as well as the other additional terms (shipping, payment, returns, etc.) associated with the order. For the information of the Customer, the relevant terms are always posted at the base of all pages of the site. The sending of the order by the customer is a proposal for the purchase of the ordered goods and a statement of acceptance of all the charges described in the order. If there is no information or acceptance, the Customer is entitled to a refund of this payment. The Customer must check the Order Receipt he will receive via e-mail and immediately inform the Company (no later than 24 hours from the time of receipt of the electronic notice marked "Order Registration") in writing for any error, otherwise the details referred to in the "Order Receipt" will be applied to the Sales Contract.

2.2. Receipt of order

The order is not binding on the Company, before the Customer receives the confirmation that its preparation has been launched, as described below. The order is considered received by the Company from the moment the Customer receives a relevant update of the order status with the indication "Collection of products or Waiting for bank deposit". After receiving the order, our company confirms the availability of stock of the products of the order and the possibility of delivery within the time indicated on the website. In case there are any differences or availability problems in the network of our suppliers, the Customer is informed either by phone or in writing in order to decide the differentiation or the cancellation of his order.

Limitations of Liability: In the context of good faith and transactional ethics, the Company is not obliged to accept orders and enter into the sale of products that, due to typographical or computer error, appear in the online store at an incorrect price, ie lower or higher than the current one. this period of time. If such a price error is found in only part of the ordered products, then the order is valid and executed normally for the other products and is considered incomplete for the products in which the error was found, unless the items in the order are relevant. , are to be used as a whole and operate as a unit with each other and the Customer declares that the partial fulfillment of the order does not serve his needs or interests, so the Company must cancel the entire order.

2.3. Checkout

The order is considered binding and the sale is considered to have been drawn up and creates claims of the parties (Customer - Company) only by sending and receiving the above e-mail entitled "Sent". The above message informs the Customer that the products of his order have been collected and have either been delivered to the transport company for shipment to the customer's address, or are at the Company's offices so that the customer can pick them up in person, depending on his preference.

3. Update order status

The Customer receives updates on the status of his order via email to the email address he has entered and, if he is a registered user of the website, on his computer screen in a special area of ​​the website. The status of the order is constantly updated as and when changes occur during the management of the Customer's order. The Customer is obliged to check the status of his order and to immediately inform the Company in writing of any error in the order. The Customer also has the opportunity to be informed about the progress of the order, either by phone or by sending an e-mail, to the company details mentioned in the "Contact" field of the website.

4. Product Availability

The Customer is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The Company reserves the right to make its products available as it may be affected by the flow of sales to its physical stores or by its network of suppliers. In the event that a post-availability problem is identified, the Company reserves the right not to accept the specific order and therefore not to prepare the sale. Any payments will be returned to the Customer without undue delay, in the same way that the Customer chose to pay for his order.

5. Delivery of order

Company installation: In case the Customer chooses during the submission of his order, collection from the installation of the company based in the Municipality of Delta, he is obliged to receive his order within seven calendar days from the receipt of the relevant receipt notice. If the Customer does not receive the product within five (7) calendar days from the receipt of the notice to be received, the Company reserves the right to withdraw from the sale.

Shipping: In case the product is sent to the place chosen by the Customer, the product is delivered to an external partner - carrier and the Customer is informed electronically that his product was delivered to the carrier. Shipping costs are calculated based on the Customer's order. Any incorrect registration by the Customer and therefore incorrect calculation of shipping costs is not the responsibility of the Company, but the Customer. It is noted that the Customer can choose the transport with his own means and costs, however, in this case, the products are transported at his own risk.

Delivery Time: The delivery time of the sold products and services is determined in the order depending on the availability and is confirmed on the receipt of the order by the Company.

Force majeure: The Company is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to its fault or due to force majeure and therefore the Company is entitled to an extension of time for its execution. Examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the Customer deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the Company is obliged to return the price as well as any other amount paid under the contract of sale.

6. Defective Products

A defective product can be considered a product that will be received by the customer in unsatisfactory condition (eg broken, etc.), or non-functional according to its specifications. In no case can simple damage to the product packaging be considered as defects if the product is in satisfactory condition and functional according to its specifications. In case of liability of the Company for a real defect and lack of agreed quality of the product, the Customer is entitled at his choice: a) to demand, without charge, the replacement of the product with another, unless such an action is impossible or requires disproportionate costs, b) request a reduction of the price or c) withdraw from the contract of sale, unless it is an insignificant actual defect. In order for a product to be considered a contract, it must have been agreed in writing between the Company and the Customer. Withdrawal from the contract of sale for other reasons is not allowed, without prejudice to the right (legal) withdrawal under the law in the case of consumer contracts concluded remotely (condition 8 hereof). If the Customer chooses the correction or replacement of the product, the Company must make a correction or replacement in a reasonable time.

6a. Defective Product Reporting Procedure: In case the Customer finds a defect, he must declare the product defective immediately after delivery (within the same day) or the next working day (whether it is a holiday or non-working hours) in the public contact details. the company's. If a product is declared defective by the Customer, the Company expressly reserves the right to pre-diagnose product defects by its executives.

6b. Guarantee Liability of the Company

The Company declares that it operates commercially as a reseller and is not a manufacturer or importer or representative or commercial distributor or supplier in the Greek market of the products it sells. Therefore, it does not provide any kind of guarantee for these products and its liability is limited exclusively to that provided by law, in accordance with what is mentioned in detail in term 6 of this. The products sold are covered on a case by case basis by the manufacturer or the importer or the representative or the commercial distributor or their supplier and the Customer can be informed of the policy and the warranty terms for each product after contacting our company. Finally, it is clarified that our company does not provide in any way services and especially consulting regarding the expediency of purchasing a specific product, in view of a specific job which is the sole responsibility of the Customer. Therefore, the Company will neither be liable to the Customer, nor guarantee against the Customer protection for the suitability of the product sold for any specific purpose or work.

7. Return Policy

You can return products and request their replacement (provided that stock is available in our network) or your refund, in the event that due to our proven fault they were delivered to you in a defective / problematic situation, such as indicative damage during transport or non-functional or due to errors in pricing or shipping etc. or the product is different from the one you ordered returns. Note Depending on the issue, a diagnosis of the defect may be required before the return is approved.

8. Right of withdrawal from the distance contracts based on Law 2251/1994 as in force

In case the contract is concluded between the Company and a natural person-consumer, the consumer is legally granted the right (unjustified) to withdraw from the contract according to the following specifically defined: You have the right to withdraw from your purchase remotely under Law 2251 / 1994 (as amended by K.Y.A. Ζ1-891 / 2013), within 14 calendar days upon receipt of the product. Such withdrawal must be exercised in writing and notified to the company in the manner prescribed in Article 9 hereof. Please note that the use of this legal provision refers to the ex-post finding that the products you ordered online do not suit your preferences and you do not wish to use them and not to grant the right to try or temporarily use the product. The company reserves the right to refuse any right of withdrawal on the part of the consumer which is exercised in violation of the law or abusively and especially if it is proven that the product has been used by the consumer. For this reason the product should not have been used and should be in excellent condition. It should be in its complete original packaging (box, nylon, foam, etc.), which should not have any tears or damage / deterioration. In addition, in order for the product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are printed on the purchase document. As a customer, you must arrange for the product to be returned and the shipping costs to be paid, while our company is obliged to return to you within 14 calendar days the price received for its purchase. You are NOT entitled to withdraw (even if you contract as a consumer) in cases where the price has been paid and the products have been received at the physical store because the sale is not considered from a distance. Shipping: the shipment of the product to be returned as the shipping costs are borne by the customer unless the product is different from the one you ordered. Any replacement / credit is made only after the receipt of the product at our headquarters and after the validity of the replacement or credit claim is verified.

9. General terms

Contracts through the online store are governed by European and Greek law, in particular by legislation governing issues related to e-commerce, distance selling and consumer protection. Similarly, the website has been created and is controlled by the company unomismo.gr in Attica and the operation of the website and the interpretation of its terms of use are governed by Greek law. If the User chooses to access the website from another country, he has the responsibility to follow the Laws of that country. Any dispute that arises and which arises from the contractual relationship between the Company and the Customer, competent for its resolution are the substantively competent Courts of Attica. The protection reserved by the provisions of the law on distance contracts (consumer contracts), is repeated, that they apply to transactions only with natural persons, who are traded for reasons that do not fall within their commercial, craft, business or free professional activity. If any part of the contract of sale in accordance with these terms is declared void or unenforceable by a court decision, the remaining contract will remain in force. The Company may enter into an agreement for the assignment of its obligations arising from the contract of sale to a third party (external partner). On the other hand, the Customer is not entitled to assign or transfer his rights or obligations. All notifications between the Company and the Customer must be made in writing by hand, by e-mail, fax or registered mail.