Return Policy

You can return products and request their replacement (provided that stock is available in our network) or your refund, in the event that due to our proven fault they were delivered to you in a defective / problematic situation, such as indicative damage during transport or non-functional or due to errors in pricing or shipping etc. or the product is different from what you ordered

The return request must be made within the next 2 working days from the date of receipt of your order

The return requires the product to be accompanied by a copy of the purchase document, to be in the exact condition of receipt, packaged and unused, as well as to be accompanied by a detailed description of the problem when completing the return form. Note that depending on the issue, a diagnosis of the defect may be required before the return is approved.